TaxAct Customer Services & Support Salaries. TaxAct partners with Republic Bank & Trust Company for refunds. If you have a simple return or rarely have a difficult tax question, the limited support may not negatively impact you. TaxAct is one of the cheapest ways to file your taxes because their customer support options are relatively limited versus pricier tax prep software. In fact we try to do it for all of the issues that customers ask us about the most. In total, there are 3 ways to get in touch with them. Website: www.taxact.com . And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Ask, or enter a search term below. Alternatives Considered : TurboTax Business Reasons for Choosing TaxAct Business : TaxAct - I was referred by a business colleague. Need help with TaxAct Professional? Reviews 30 . Learn about TaxACT culture, salaries, benefits, work-life balance, management, job security, and more. Fast paced customer support by phone and email communication. For example, if there is an incompatibility between your computer or device and the company's software or online interface the representative may be able to recommend a workaround, but ultimately cannot be responsible for completely resolving the incompatibility. Phone: (800) 573-4287 . Enjoy 15% Off TaxAct Online Federal And State 1040 Returns Starting At $7.96. Q&A . Something went wrong. However, in the run up to the April filing deadline, TaxAct's customer service is … TaxAct customer service can't resolve all issues that customers may have. You have been successfully added to the TaxAct Do Not Sell list. Website: www.taxact.com . GetHuman builds tools that help customers avoid some of the common frustrations of customer service. Cedar Rapids, Iowa 52402-1284. Cons: Sometimes, the wording can be a bit confusing, but customer service comes in to save the day for me! TaxACT has a consumer rating of 1.56 stars from 68 reviews indicating that most customers are generally dissatisfied with their purchases. Based on 1 Salaries Full Pay Details. … Browse through our most popular tax help topics provided by TaxAct. Additionally, when speaking with a TaxAct customer service representative, you will never be asked for your password, full social security number, access to remote into your computer, or bank information, like routing or account numbers. Cedar Rapids, Iowa 52402-1284. Total Pay. Grab the garbain before it's gone. Cons: Sometimes, the wording can be a bit confusing, but customer service comes in to save the day for me! Alternatives Considered : TurboTax Business Reasons for Choosing TaxAct Business : TaxAct - I was referred by a business colleague. The Best Phone Number for TaxAct An Overview of TaxAct Contact Information TaxAct Customer Service Ratings & Issues. Oh- we almost forgot. United States. … Support is closed on the following holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas, (Installation, navigation, printing, electronic filing & filing errors, general troubleshooting), (Account record maintenance, Sign-In difficulties, product features, order processing, billing, status of return, product guarantee & privacy information, and email opt-out). Contacting TaxAct. Taxact Discounts To Existing Customers:TaxAct is an online store that offers limited-time discount and TaxAct coupon codes on new items that change everyday. Have a question? Q&A . The IRS never received my 2016 return. Customer Service Representative - … Have questions regarding the Shipping policy, exchange & returns, or new product arrivals and latest promotions? Ask, or enter a search term below. We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call TaxAct! In general, we try to figure out which issues are ailing TaxAct customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and … Sign in to your TaxAct Account here. About $27K - $29K/yr Avg. In total, you can communicate with TaxAct using 2 different media: phone, web. Contact Taxact Customer Service . TaxAct Customer Service As a TaxAct customer, you’ll have access to the company’s robust FAQ page, which covers a variety of topics ranging from technical questions to … You are guaranteed to find perfect products from TaxACT, browse the website and find out your favorite styles to save your money. Whether you choose to call or use chat, our support staff will guide you through technical situations and tax situations specific to your return. You can contact TaxACT customer service team through the following ways: TaxAct 1425 60th Street NE Cedar Rapids, IA 52402 Telephone Number: +1 (319) 373-3600 Email Address: [email protected] Customer Service Supervisory Lead (Former Employee) - Cedar Rapids, IA - August 8, 2017 The most enjoyable aspect of working at TaxAct are the various Team … Speak to An Expert Now. Enjoy 15% Off All TaxAct Online Federal And State 1040 Returns. Contact Taxact customer service. You have been successfully added to the TaxAct Do Not Sell list. Enjoy a $1 one-week trial membership and chat with a … Need to file your taxes or retrieve past tax returns? While TaxAct does not offer live chat, they do have a phone number. Please try again later. You can get serious savings on your purchase - sometimes up to 50% off. I learned something new every day from unique customer situations. Please visit our Contact Us page to get started! Just enjoy the deal:Enjoy 15% Off TaxAct Online Federal And State 1040 Returns Starting At $7.96. Reviews from TaxACT employees about working as a Customer Service Representative at TaxACT. Contact Taxact Customer Service. Reviews 45 . Something went wrong. Customer Service Representative - Hourly. TaxAct Customer Service-----[protected]@toast.net is my tax act username On 4/18/2016 2:58 PM, [protected]@taxact.com wrote: We do not want customers to have the impression that we utilize "bait and switch" tactics. Contact Taxact Customer Service . Phone: (800) 573-4287 . We partner with a US-based expert help site to provide you with tech support 24/7. Have a question? Technical Support and Taxpayer Support by phone is included with each TaxAct program. TaxAct's customer support has also received poorer reviews than the other two. Contacts & Company Info . If you’re a TaxAct customer, you can contact our trusted customer service team here. TaxAct customer service is available Monday to Friday for most of the year. I also assisted customers and co-workers with all aspects of the TaxACT programs. Customer service hours vary depending on the time of year. Customer Stories Kent Scharringhausen: Sr. Vice President, American Chartered Bank BluePay is reliable, understands the complexities of transaction processing, and their customer service is a pleasure to deal with. TaxAct Customer Service. Please try again later, Filing a Federal Individual Tax Return Extension - Form 4868, IRS Letter 12C - Reconciliation of Premium Tax Credit Payments, Bank Routing Number and Account Number Location, Installment Agreement Request - Form 9465 (After Filing Return), Printing Your Return and Individual Forms - TaxAct Desktop, Form W-2 - Box 12 Code W - Employer Contributions to Your Health Savings Account (HSA), Form 5405 Repayment of the Credit Due to Breaking the Contract, Schedule K-1 (Form 1065) - Figuring Adjusted Basis of Partnership Interest. Free Tax Filing Service & Support - TaxAct According to TaxAct, I didn't finish clicking various buttons to e-file. United States. TaxAct recently revamped its aesthetic so that the site is easier to navigate and easier on the eyes than in years past. Contacts & Company Info . You can call Taxact at (800) 573-4287 toll free number, write an email, fill out a contact form on their website www.taxact.com, or write a letter to TaxAct, 1425 60th St NE Ste 300, Cedar Rapids, Iowa, 52402-1284, United States. Catch the ending promotion on all your favorite products from wide range of products at TaxACT. About $13 - $14/hr Base Pay. The best phone number for TaxAct is their 319-373-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. What bank does TaxAct use for refunds? Researched difficult tax issues individually and assisted other representatives with tax questions. Or else listening to ads for other TaxAct products. Contact Taxact Customer Service. Ripoff Report on: TaxAct - Taxact no filing customer service. 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